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Building skills for AI agents: pitfalls and best practices for skill development

Building skills for AI agents: pitfalls and best practices for skill development

by Shrey Anand, Eoghan O'Connor, Anamika Valappil | Jul 28, 2026 | AI

As AI workflows and agents become more capable, the skills they rely on matter more than ever.  Most teams start building AI agent skills organically—a script here, a prompt there—and that’s a natural way to get going. But as the number of skills grows, so...
Architecting Cloud-Native Ambient Agents: Patterns for Scale and Control

Architecting Cloud-Native Ambient Agents: Patterns for Scale and Control

by Yu An, Kevin Cogan, Shrey Anand | Jan 21, 2026 | AI

Moving AI from interactive chatbots to autonomous “ambient” agents requires a fundamental shift in system architecture. This article examines the technical implementation of agents that operate asynchronously within an enterprise environment. We detail a...

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