When developing a new technology, it really helps if you are also a user of that new tech. This has been an approach of Red Hat around artificial intelligence and machine learning — develop openly on one hand, exchanging knowledge across the organization to use the same tools in the other hand to work on interesting business problems. All while keeping a two-way exchange to and from the open source commons.
This is the sort of left-hand/right-hand move that data scientist Oindrilla Chatterjee began using as part of a project she originally started during an internship, then later in a full-time role at Red Hat. Chatterjee and her team are looking at how to do sentiment analysis using machine learning on a dataset consisting of customer and partner surveys regarding a service offering.
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